Important Notice to Sagicor's Pharmacy Providers
Dear Pharmacy Provider,
Provider Access System (PAS) is an integrated operating
environment for the online, real-time, adjudication of
health insurance claims, and is comprised of software as
well as hardware peripherals.
PAS is delivered to providers on the basis of a
licensing arrangement, which anticipates Advanced
Integrated Systems Limited (AIS) being responsible
to maintain both the software and the hardware for the
period of the license, and to underscore its commitment
to doing so by way of clear obligation under
the Provider Service Contract. Failure to execute the
Provider Service Contract does not in any way preclude a
Provider from using the PAS System, but it affects and
modifies the relationship with Advanced Integrated
Systems Limited (AIS).
Many Sagicor Providers have recognized the importance
and indeed the wisdom of executing the Provider Service
Contract to secure their right to service, and to ensure
the obligation of Advanced Integrated Systems Limited
(AIS) to provide that service under very clearly
defined responsibilities, terms and conditions, as laid
out in the Provider Service Contract. To those providers
Advanced Integrated Systems Limited acknowledges
the highest duty of care.
However, for Providers who do not execute the Provider
Service Contract, thereby availing themselves of the
rights available thereunder, Advanced Integrated
Systems Limited (AIS) cannot acknowledge a level of
responsibility equal to that due to those Providers who
have executed the Provider Service Contract. Because
pharmacy Providers utilizing third party pharmacy
application software into which PAS has been integrated
do not need to execute a Provider Service Agreement with
Advanced Integrated Systems Limited (AIS) their
service and support arrangement is between themselves
and the supplier of such pharmacy application software.
Advanced Integrated Systems Limited (AIS) having
provided a third party pharmacy application software
supplier with Provider Access System (PAS), and having
provided technical guidance to facilitate its
integration into the application Provider’s product, has
no responsibility for the eventual product and cannot
warrant it in any way. Therefore, in such cases the
responsibility of Advanced Integrated Systems Limited
(AIS) is limited to the delivery of the requisite
hardware peripheral(s) to the application software
supplier who is then responsible to install, test and
support the application software product of which
elements of Provider Access System (PAS) has become a
part, in the client’s environment, on such terms and
conditions as have been contracted between both parties.
All service calls of whatever nature are to be directed
to the application software provider.
Advanced Integrated Systems Limited (AIS) is the
sole Jamaican licensor of the PAS System and retains the
sole and total right to the intellectual property it
represents. Therefore, it is important that Providers
who elect not to execute the Provider Service Contract
understand the following, which applies despite the
non-execution of such a Contract:
Providers shall be held responsible for any damage to the hardware peripheral(s) due to negligence, unauthorized tampering, unauthorized use, or theft.
2. Notice to Sagicor's Dental, Optical and Medical Providers
