Text Overview

Advanced Integrated Systems (AIS) is proud to introduce the Provider Access System: the world’s first and only complete online, real-time health claims adjudication system. It is designed to give healthcare providers access to immediate and updated insurance information for patients and customers. You will find that the Provider Access System (PAS) is uniquely able to increase intra- and interoffice efficiency by decreasing the amount of time needed to:

Determine health insurance eligibility.

Adjudicate health insurance claims.

Retrieve a considerable amount of additional patient/customer information.

Furthermore, PAS will facilitate the timely receipt of reimbursement cheques and perform a host of other timesaving functions.

1. EPOS is the External Point of Service application that is installed in healthcare professionals' (Providers') offices. EPOS is currently installed in hospitals, pharmacies and laboratories, as well as at medical, dental and optical Provider sites throughout Jamaica. This software allows users to swipe patients' electronic insurance cards and enter procedural, diagnostic, pharmaceutical and pricing information. Once this information is entered into the system, patients' status with an insurance company can be queried (called an Eligibility Check). Eligibility Checks allow PAS users to confirm patients' eligibility to receive particular services, and apprise Providers of how much an insurance company will pay for each service rendered. Once the optional Eligibility Check has been performed, health insurance claims can be officially submitted to the insurance company. Both Eligibility Checks and Claims Submissions take place over a modem via a dial-up connection initiated by the Provider's computer. Click here to view a PowerPointŪ presentation on the EPOS.

2. IPOS is the Internal Point of Service application. It is a derivative of EPOS, and is used by the insurance carrier to submit paper claims to PAS for processing.

3. IVR is the Interactive Voice Response System, which can be used by Providers in the event that their EPOS terminal is not working (due to power failure, etc). A provider simply calls an automated (and interactive) system, which requires that certain identification information be entered via a touchtone telephone. One the caller's identity has been verified, the Provider can get provisional authorization for a claim. In such instances, the funds are escrowed, and will be released to the Provider when the carrier receives a paper claim. Note that subscribers can use the IVR to check their card balances.

4. PHi (ProHealthi) is the database which contains a carrier's business rules, policy details and payment information. It is this database that providers' computers connect to when they are using PAS to adjudicate claims. Click here for more information on ProHealthi--the adjudication application.

5. PAS As A Total Solution: All of this is facilitated by a one-of-a kind, first in the world, online real-time claims processing application that for all its sophistication, is intuitive and permits Carriers to easily set up all of their plans and associated eligibility rules in an Oracle database. Industry standard codes such as ICD 9/10, CPT, ADA and drug codes are used as building blocks, along with editing tools such as: quantity over time, benefit and plan maximums, exception lists, number of occurrences, UCRs, etc., to define benefits down to their minutiae. PAS will adjudicate any claim--base or major medical--within 10 seconds and provide both the Carrier and the Provider with the finest audit trail for easy reconciliation.

Redundancy is a hallmark of PAS' design, and "simplicity" is a word that our users frequently associate with the Provider Access System. Since its network is based on IP/VPN, we have introduced e-mail to facilitate Carrier-to-Provider and Provider-to-Provider communication. This has enhanced communication tremendously whilst reducing paper and allied costs to their barest minimum.

PAS generates and maintains over 100 data elements on each claim. This facilitates the most profound analyses and can be maintained for as long as the Carrier wishes. With all of this, PAS cannot be beaten in its consideration and provision for redundancy. Even "Acts of God" are considered. PAS is indeed a total solution!

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  • Last modified: May 22, 2009