medical

Someone recently told me that they went to their dentist’s office for follow-up care and was in the chair being prepped when they were asked about some care options. It all seemed routine until the person was being asked about things to be done that they had not heard of before. They were there for something completely different from what was being presented. Something that, when asked, was not on the card that the dentist was reading from. After some back and forth, it was discovered that it was the wrong patient card.

The current COVID-19 vaccination distribution programme had me thinking about the best ways to quickly identify segments of the population that could be most at risk, not just for COVID, but for any health issue that may come up and that we have to address nationally. We speak a lot about the social determinants of health, and now we can apply them to our healthcare planning, with technology, to get a better sense of the state and needs of the population and how we can address them with specific interventions.

For the past few years, the health system has been faced with the issue of overcrowding and a lack of beds to facilitate the number of persons who need to be admitted to hospital.

COVID-19 has shed light on the importance of having a connected health network to be able to more efficiently coordinate supplies and equipment across health sector facilities.

The difficulty in sourcing and distributing essential items and equipment that was experienced in some countries at the beginning of the spread of the virus was a call for a closer examination of the technology systems in health that can facilitate better information transfer and management.

The announcement that a vaccine for COVID-19 is ready is one that has brought much relief to many persons around the world. Vaccines have, for decades, been one of the best tools to prevent certain diseases.
Since Jamaica began its vaccine programme, the country has been successful in eliminating or significantly reducing the occurrence of certain vaccine-preventable diseases. Vaccines work, and there is no doubt about that. We have made remarkable progress and our vaccine programme has consistently attained high percentages in terms of the number of persons who are vaccinated.

Continuing education is very important in the field of medicine. The medical professional is usually hard-pressed to find the time to dedicate to face-to-face sessions and may therefore appreciate a mix of options. Surely, there are instances where courses can be completed online. However, there is need for more of these, especially now that face-to-face interaction has been largely restricted and events have mostly been cancelled due to the COVID-19 pandemic.

The COVID-19 pandemic has resulted in a new normal for many of us. Most people are simply not used to having to stay away from friends and loved ones as long as we have been during isolation and quarantine. Humans are, by nature, social creatures, so this is especially hard for a number of persons. I have seen more and more persons saying that they have been having feelings of anxiety and depression during this time.

Technology has been changing the way we do things in the healthcare industry for years. Every year there are more and more innovations intended to improve care as well as various processes. Digitised healthcare has proven to be tremendously beneficial for patients and healthcare providers. It has eliminated the barriers of time and space and allowed for increased access. Telemedicine is also poised to revolutionise care and will be central to the digital health revolution.

I was once on site doing an initial tour of one of our prospective information technology (IT) implementations. We had just signed the contract and so decided to do a walk-through to have a more complete view of what to expect once we got started. Our initial walk-through had been done a little over a year before, so we wanted to know whether there had been any changes to what we saw then.

The opportunities for the development and use of technology in healthcare are vast. Knowing how to apply the technology to make hospitals a consumer-friendly and viable business is important. We are generally a population that is ‘technology suspicious’, and in some cases, downright afraid. This cannot stop us from making the required changes to improve healthcare generally, and the hospital experience, specifically, with technology. I often use the fact that I was told years ago that ATM machines would never work in Jamaica, but look where we are now.