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The thought of having to go to a hospital, let alone a public one, would have many people opting to stay home as long as possible until their ailment turns into an emergency. In some ways, we face this reality here. There is a plethora of complaints – the waiting time is too long, customer service is not up to par, doctors are not available, dockets cannot be found, difficulty in finding beds or the tier system for triaging may not be efficient or effective enough.