Technology has been steadily developing in the healthcare industry for more than a decade. Many countries are moving towards full digitisation and interoperability of public and private healthcare facilities to include electronic medical records. Computers, cell phones and apps have all allowed persons to access healthcare and talk to their physician remotely, while keeping track of various aspects of their health.
Someone recently told me that they went to their dentist’s office for follow-up care and was in the chair being prepped when they were asked about some care options. It all seemed routine until the person was being asked about things to be done that they had not heard of before. They were there for something completely different from what was being presented. Something that, when asked, was not on the card that the dentist was reading from. After some back and forth, it was discovered that it was the wrong patient card.
The long wait for non-emergency healthcare, both privately and publicly, can be frustrating. Such is the extent of the problem that, some years ago, the Ministry of Health began to focus specific interventions on reducing waiting times at public-health facilities. Still, waiting time remains a problem, which I don’t believe we will be able to effectively tackle without the help of technology.
Jamaica began its hospital digitisation journey less than a decade ago with the University Hospital of the West Indies. At that time, they saw the economic and efficiency benefits of such a move. Increasingly, more hospitals worldwide have been on a similar journey, and the ones that have gone fully digital have been investing more to improve how they offer services to patients and other clients.
The current COVID-19 vaccination distribution programme had me thinking about the best ways to quickly identify segments of the population that could be most at risk, not just for COVID, but for any health issue that may come up and that we have to address nationally. We speak a lot about the social determinants of health, and now we can apply them to our healthcare planning, with technology, to get a better sense of the state and needs of the population and how we can address them with specific interventions.
For the past few years, the health system has been faced with the issue of overcrowding and a lack of beds to facilitate the number of persons who need to be admitted to hospital.
There are many telehealth services, platforms, and devices on the market today. Yet, telehealth can still be considered to be in its infancy.
It may be time to start thinking about putting more robots and automation in our healthcare system. This is important and takes on even more relevance with the current pandemic and the levels and rate of infection of COVID-19.
We’ve always heard about how important it is to have a good night’s sleep to allow the body, especially our brain, to rest. Sleep has a lot to do with how healthy we are.
According to the World Health Organization (WHO), “Good quality sleep is essential for good health and well-being. However, lifestyle and environmental factors are increasingly causing difficulties in sleeping. Sleep disturbance is frequently considered the most serious consequence of environmental noise.
Hospital admissions for Jamaica have been traditionally high, especially with the level of non-communicable diseases (NCDs) among our population. Often, there is a bottleneck in accident and emergency departments, with patients sleeping in chairs and, in some cases, in stretchers, as they wait for an available bed to be identified. This is a major issue for us because our hospitals are always operating at peak levels, especially in the accident and emergency departments.
